This hotel cheated us with 1.350 euros!
I made a group reservation as a touroperator company in March to this hotel! The lady from the hotel was communicating with us from March, until the week before our arrival with a group of 46 tourists to Sunny Beach! Then they stopped communicating with us! 3 days before our arrival we contacted them in another ways, when they told us, there is no reservation for my touroperator company, no money, and they did not know who we were! We had 2 days to find new accommodation for our tourists!!! Me, the owner of my company, paid the new reservations from my private money!!! The issue is forwarded to the police in Bulgaria! The hotel owners do not want to meet us in front of the police, and clarify the things! We are desperate, and can not describe how badly we are feeling about this cheat!!!! We are really stressed, physically and psychically tired!!!!
Š ī viesnī ca mū s apkrā pa ar 1350 eiro!
Es veicu grupas rezervā ciju kā tū risma operatoru uzņ ē mums martā š ajā viesnī cā ! Viesnī cas dā ma ar mums sazinā jā s no marta, lī dz nedē ļ ai pirms mū su ieraš anā s ar 46 tū ristu grupu uz Saulaino Krastu! Tad viņ i pā rtrauca ar mums sazinā ties! 3 dienas pirms ieraš anā s mē s sazinā jā mies ar viņ iem citos veidos, kad viņ i mums teica, ka manai tū roperatora kompā nijai nav rezervā cijas, nav naudas, un viņ i nezinā ja, kas mē s esam! Mums bija 2 dienas, lai atrastu mū su tū ristiem jaunas naktsmī tnes!! ! Es, sava uzņ ē muma ī paš nieks, apmaksā ju jaunā s rezervā cijas no savas privā tā s naudas!! ! Jautā jums tiek pā rsū tī ts policijai Bulgā rijā ! Viesnī cas saimnieki nevē las mū s satikt policijas priekš ā un noskaidrot lietas! Mē s esam izmisuš i un nevaram aprakstī t, cik slikti jū tamies par š o krā pš anos!!! ! Esam tieš ā m stresā , fiziski un psihiski noguruš i!!! !